Rawlings, Easton, Miken, & Worth Warranty Information

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Limited Warranty Information

Updated: 3-31-2025

Rawlings Sporting Goods Company, Inc. (together with its affiliates and brands, including Easton, Miken, and Worth, collectively “Rawlings”) prides itself on the quality and performance of its products, which meet, and often exceed, industry quality and durability criteria or guidelines. However, all materials are subject to fatigue and possible breakdown over time. For certain products within its family of brands, Rawlings offers a limited warranty against defects in materials or workmanship as outlined below (the “Limited Warranty”). For any products not listed herein, the products are sold on an “as-is” or “without warranty” basis. Note that this Limited Warranty is available for products customized directly through Rawlings to the extent that there is a manufacturer’s defect.

This Limited Warranty applies to products purchased after the last revision date set forth herein.

Purchase and/or use of any product identified herein will be deemed an acknowledgement and acceptance of this Limited Warranty.

This Limited Warranty only covers products purchased from authorized Rawlings, Easton, Miken, and Worth dealers with a copy of the original sales receipt.

General Exclusions

This Limited Warranty does not cover:

· Normal wear and tear

· Cosmetic damage (e.g., discoloration, color fastness, or natural fading of colors, minor scratches, and paint chips from normal handling, etc.), burns, or abrasions

· Products that have been damaged due to accident, negligence, or excessive collision

· Products purchased from non-authorized Rawlings dealers or individual resellers

· Products purchased at auction or via third party marketplace websites (unless sellers are authorized Rawlings dealers)

· Products found to have a usage history that is inconsistent with the claimed history

· Products that are not accompanied by an original sales receipt or for which the supplied proof of purchase is inconsistent with the product in the claim

· Products that have been transferred from the original purchaser

· Products that have been physically altered (including the removal or defacement of a serial number), doctored, abused, mistreated, or tampered with in any manner whatsoever or used without observing the care instructions. Any suspected alteration of a product will nullify this Limited Warranty.

· Products that have been customized after-market by a third party

· Products that have been improperly cared for, maintained, or stored (e.g., exposed to moisture, flooding, fire, electrical problems, pet chewing, etc.), not at the fault of Rawlings

· Stolen or lost items

· Products on which repair attempts have been made by anyone other than Rawlings

· Products that have been damaged or modified through the use of parts or accessories that were not certified or approved by Rawlings (e.g., hardware modifications, etc.)

· Counterfeit products

· Products received as a gift without proof of original sales receipt

· Products won through a promotion (e.g., sweepstakes, raffle, contest, etc.)

· Products that have been damaged or products with defects discovered after the Warranty Period

· Products purchased “as-is”, “used”, “without warranty”, or as “demo” products

Products, Warranty Periods, and Product-Specific Exclusions

Product	*Warranty Period^** Commences on the date of purchase unless otherwise stated ^Replacements do not re-start or extend the applicable warranty period.*	Product-Specific Exclusions
Aluminum or Composite Bats	1 year	· Grip · Bats that have been used to hit cage balls · Bats that have been used in temperatures under 60°F (15°C) · Bats that have been used with weighted training balls or objects other than approved, non-weighted balls · Bats that have been transferred from the original purchaser · Bats used as team bats by multiple players · Bats that have been physically altered in any manner whatsoever, including without limitation, bat “doctoring,” rolling in a vice, inner wall shaving, end-loading, and any other action designed to change the character or performance attributes of the bat
Hybrid or “Comp”-Model Wood Bats	There is no warranty unless otherwise noted.
All Wood Bats
Senior Softball Bats
Baseball and Softball Fielding Gloves	1 year	· Laces · Gloves that have been microwaved, steamed, boiled, baked, or otherwise heated (e.g., in an oven, etc.) · Gloves that have been over-oiled or treated with petroleum jelly · Gloves that have been broken in by a commercial machine at a non-Rawlings establishment · Catcher’s gloves that have been used as team gloves by multiple players
Protective Equipment	1 year	· Protective gear that has been used by multiple players (e.g., team catcher’s protective gear) · Protective gear with modifications (e.g., hardware, padding, etc.) For batting helmets, catcher’s helmets, or fielding helmets, see helmets below.
Helmets: -Batting Helmets -Catcher’s Helmets -Fielding Helmets	1 year	· Batting helmets that have been used as team helmets by multiple players · Batting helmets used as commercial helmets (e.g., “loaner helmets” at commercial batting cages) · Batting helmets with modifications (e.g., hardware, padding, etc.) For jaw guards or face masks, see protective equipment above.
Clothing / Apparel	60 days from purchase date (stock) 60 days from delivery date (custom, direct-to-team orders)	· Soiled garments that have not been laundered before being returned for remake or repair · Garments that have been damaged by excessive heat exposure (e.g., through heat presses, ironing, dry cleaning, heat transfers, etc.)
Baseballs and Softballs	90 days	· Balls used as commercial balls (e.g., “loaner balls” at commercial batting cages) · Balls used in pitching machines
Batting Gloves and Sliding Mitts	60 days	· Batting gloves and sliding mitts that have been used as team batting gloves and sliding gloves by multiple players
Bags	90 days
Bases, Home Plates, and Pitching Rubbers	1 year
Footballs and Basketballs	1 year	· Balls used as commercial balls (e.g., “loaner balls” at gyms or commercial facilities)
All Other Items	Contact Rawlings Customer Service at returns@rawlings.com for more information.

Authorized Retailers

This Limited Warranty only covers products purchased from authorized Rawlings, Easton, Miken, and Worth dealers with a copy of the original sales receipt.

The Limited Warranty does not cover any products purchased from a non-authorized seller, including but not limited to sellers operating on a third-party auction site, unless the seller is an authorized Rawlings dealer. To ensure warranty coverage, be mindful when selecting your retailer and make sure they are an authorized Rawlings dealer. If you need clarification on whether a particular retailer is an authorized Rawlings dealer, please contact Customer Service at 1-800-729-5464 or email teamdealers@rawlings.com.

Falsified Claims

Any attempts to submit falsified information or documentation for purposes of obtaining a replacement product will invalidate this Limited Warranty. Rawlings reserves the right, in its sole discretion, to invalidate a Limited Warranty on the suspicion of falsified product information or documentation.

Third-Party Certifications

The presence of a trademark of a third-party certifying entity (e.g., USSSA, NOSCAE, etc.) on a product indicates that the product is compliant with or certified according to the standards of that particular certifying entity as of the date of its manufacture and not at a later date. In the event that the product loses its certification subsequent to the date you purchased the product from an authorized Rawlings dealer, Rawlings may, in its sole discretion, opt to repair, replace, or retro-fit the product. These remedies shall be the sole and exclusive remedies available to the greatest extent permitted under applicable law. Notwithstanding, if the product has lost its certification due to misuse, alteration, or doctoring, this Limited Warranty will be voided, and no such remedy will be offered.

Proper Care and Use Instructions

Cleaning and Care Instruction

Products	Cleaning Instruction	Care Instruction – To extend the useful life of your product, Rawlings suggests the following:
Non-Wood Bats	Use only mild soap and water. DO NOT use solvents or any ammonia-based products for cleaning.	· Use with leather covered balls only · Ideally, baseballs/softballs used in games are the best option to use for practice · Limit the bat to your individual use only · Rotate the bat 1/4 turn each at-bat · Store in a cool, dry area, away from direct sunlight · For more information, see Bat Usage and Warnings below
Helmets	· Use only mild soap and water. · DO NOT use solvents or any ammonia-based products for cleaning.	· Store in a cool, dry area, away from direct sunlight.
Fielding Gloves	· Use only a dry cloth or soft sponge and/or Glovolium^TM treatment products. · DO NOT use solvents or any ammonia-based products for cleaning.	· Store in a cool, dry area, away from direct sunlight, with a ball in the pocket when not in use. Excessive sunlight may cause discoloration. · After every season or so, apply a light amount of Glovolium^TM treatment to maintain the quality of the leather and prevent brittleness. Do not saturate the glove with treatment.
Uniforms	· Wash uniforms prior to first use and immediately after each use. Naturally occurring PH levels in sweat may cause dye migration in first use. · Wash garments in cool water. · Hang dry is recommended for best results. If a dryer is used, “damp dry” or “air dry” settings are recommended. · For heavily-soiled garments (grass, dirt, clay, mud, etc.), pre-treatment and/or an oxygen-based laundry booster is recommended. · For blood stains, rinse in cool water as soon as possible, and if necessary, soak in cool water before washing as normal. · For ink stains, apply hair spray to the site as soon as possible and rub until the ink is gone. Wash as normal.	· Do not wash uniforms with other items. Bleeding may occur. · Do not use bleach. Bleach will deteriorate fabric fibers and may cause color loss. · Prior to washing, turn garments inside out to help preserve fabric, VaporFusion^TM- and HS Fusion^TM-bonded inks, and embroidery. · Clasping hook-and-loop fasteners prior to washing will help to prevent snagging or picking. · Do not overload washer or dryer. In the dryer, overloading may cause the uniforms to stick together, especially those with HS Fusion^TM-bonded inks. · Remove garments immediately after both wash and dry cycles. · Do not expose to high heat and avoid heat presses, ironing, dry cleaning, or heat transfers which may cause dye migration and breakdown of fabric fibers. Excessive heat, especially in dryers, may cause shrinkage above normal tolerances, cause HS Fusion^TM-bonded inks to crack, and twill to wrinkle. · Store in a cool, dry area, away from direct sunlight. Excessive sunlight may cause discoloration.

Bat Usage and Warnings

Rawlings bats are high-performance products. To deliver peak performance, these bats are not indestructible. In fact, each bat’s useful life is partly determined by the number of hard hits it takes over its lifetime. For this reason, our bats are designed with the intent of individual use. They are not designed or intended to be used as a team bat by multiple players or as a "loaner" bat at a commercial facility.

WARNING: Hitting metal cleats, rocks, or anything other than a ball can damage your bat, cause injury to you or others, and will void this Limited Warranty.

WARNING: While composite and metal bats are more durable than wood bats, composite and metal bats also can break, so use with care. Further, deep scratches, nicks, or dents can cause these bats to break at any time. Metal and/or composite bats should be replaced approximately every two (2) years assuming normal usage by an individual player. Breakage can cause injury to the batter, to other players, and to spectators. Inspect your bat regularly for cracks, nicks, dents, surface damage, or excessive wear and replace the bat as needed. DO NOT USE YOUR BAT IF IT IS CRACKED, EXCESSIVELY WORN OR DAMAGED.

WARNING: Avoid using your bat in cold weather. Temperatures below 60 degrees Fahrenheit (15 degrees Celsius) significantly increase the hardness of the ball.

Bats: Coverage Under the Limited Warranty

This Limited Warranty is limited to one (1) non-wood bat per original purchase and can be redeemed only by the original purchaser. There is not a warranty on wood bats unless otherwise noted.

Under this Limited Warranty, Rawlings will provide a one-time repair or replacement of your non-wood (aluminum or composite) bat within one (1) year from the date of purchase for defects in materials and workmanship. This Limited Warranty does not apply to any representations of bat weight* or size.

*We list a “weight drop” or “drop” for certain bats. This normally takes the form of a negative number; for example, we may offer certain bat models in “drops” of -5 and -10, among other “drops.” Typically, a lower drop will feel heavier than a higher drop of the same model and length, so a -5 bat will feel heavier than a -10 bat of the same length. Drop is intended to give you a relative idea of how heavy or light a bat feels. But drop is not intended to and should not be relied upon to calculate the actual weight of a bat. Many factors may affect the actual weight of a bat. Further, as a result of differing certifying entities, requirements, standards, or procedures, bats with varying finished weights may be certified as a certain “drop”. Moreover, Rawlings’ internal manufacturing tolerances coupled with any finishing materials added to the bat such as grip tape, paint, glue, stickers, and decals, may affect the weight of Rawlings bats as they are sold to the consumer. These and other factors may mean that, by way of example only, a 30” bat certified as a -10 drop may be more or less than 20 oz. if placed on a scale after purchase, and it may feel heavier or lighter when swung and may perform or sound differently than another 30” -10 bat. Ultimately, the best way to know whether you feel comfortable swinging a bat is to try it out first.

Non-Wood Bats: Submitting a Warranty Claim

Non-Wood Bats Purchased in the U.S. with a U.S. Address

Non-Wood Bats Purchased Outside of the U.S. with a Non-U.S. Address

Non-Wood Bats Purchased in the U.S. with a Non-U.S. Address

Do NOT return the bat to your sporting goods dealer!

Initiate a bat warranty claim by completing and submitting the Warranty Claim Form below:

Warranty Claim Form

Note: Any bats purchased in the U.S. must have a U.S. address (non-P.O. box) for shipment of a replaced or repaired bat.

Do NOT return the bat directly to Rawlings!

Return the bat along with the proof of purchase to the sporting goods dealer from which it was purchased. If the dealer determines that the bat is eligible for coverage under this Limited Warranty, the dealer will provide you with a replacement bat currently in stock or will order one from Rawlings if the desired model or size is temporarily out of stock. If the dealer deems the bat is not eligible for warranty coverage, the bat will be returned to you.

Do NOT return the bat to your sporting goods dealer!

Initiate a bat warranty claim by contacting the Rawlings Bat Warranty Team via phone at 1-800-RAWLINGS or via email at batwarranties@rawlings.com.

Note: Any bats purchased in the U.S. must have a U.S. address (non-P.O. box) for shipment of a replaced or repaired bat.

Bats: Additional Assistance

For further information, please contact a Bat Warranty Representative via phone at the applicable number below or via email at batwarranties@rawlings.com:

Rawlings Bat Warranty Dept: 1-877-225-1041
Easton Bat Warranty Dept: 1-888-259-1297
Worth Bat Warranty Dept: 1-800-423-3714
Miken Bat Warranty Dept: 1-877-807-5291

Non-Bats: Submitting a Warranty Claim

A warranty claim for all other, non-bat products may be initiated via email at returns@rawlings.com or by calling the Non-Bat Warranty returns line at 1-800-729-5464 option 2.

Claim Review and Determination of Coverage

For claim requests submitted directly to Rawlings, Rawlings will review the claim within a period of fifteen (15) business days to determine if the product is eligible for coverage under this Limited Warranty, and a Warranty Representative will notify you of your authorization number (“RA#”) via the email address included in your submission. Please check your email, including spam folders, for further communication regarding your submission. Your RA# will be required for all further correspondence regarding your claim.

Although return of your product is not immediately required to initiate a claim, Rawlings reserves the right to request that the product be returned for physical inspection. Therefore, we recommend that you keep your product unless or until otherwise notified.

Claims that are incomplete and do not include all of the required information and documentation will not be reviewed. If Rawlings requires additional information to make a determination of eligibility, you may be notified via email and have the opportunity to supplement the missing information.

If Rawlings determines (in its sole discretion) that an in-person inspection of the product is necessary, a prepaid shipping label will be provided to facilitate the product’s return to Rawlings.

Warranty coverage will be determined exclusively by Rawlings. Rawlings cannot guarantee warranty coverage of your product until it is inspected (whether via photographs or in person).

If Rawlings determines that your product is covered by this Limited Warranty, then Rawlings will, at its sole option and in its sole discretion, do one of the following:

Repair your product and return it to you

· A repaired product will not count against the 1-time replacement that is available for eligible products under this Limited Warranty.

· Any products purchased in the U.S. must have a U.S. address (non-P.O. box) for shipment of a repaired product. Rawlings will not ship to a P.O. box.

Replace your product

· With the same model product, or

· With a comparable product, should your item be discontinued or otherwise unavailable (e.g., limited-edition models may be replaced with an in-line model).

· All replacements will be products with the same drop and size and within the same sport as the returned product (e.g., returned baseball bats that are accepted for warranty coverage will be replaced with a baseball bat, fast pitch for fast pitch, etc.) and, if applicable, for the same certification type/standard as the returned product (e.g., returned bats approved for use in the USSSA that are accepted for warranty coverage will be replaced with a USSSA-approved bat, USA Softball-approved bats for USA Softball-approved bats, USA Baseball-approved bats for USA Baseball-approved bats, etc.).

· If Rawlings requests that you return your defective product, you will have ten (10) days to send it to the Rawlings Warranty Center using the prepaid shipping label provided by Rawlings. If Rawlings specifies that no return is necessary, you should immediately dispose of the defective product. Any continued use of an item deemed to be defective may increase the risk of injury. Rawlings will not be responsible for any injury resulting from the use or misuse of a defective product, nor will a defective product be subject to further warranty coverage.

· The provision of a replacement product does not extend an existing Warranty Period or start a new Warranty Period.

· Any products purchased in the U.S. must have a U.S. address (non-P.O. box) for shipment of a replaced product. Rawlings will not ship to a P.O. box.

NOTE: Rawlings has the right to conduct any testing on a returned product to determine whether it has been altered in a way that invalidates this Limited Warranty. Rawlings will not be responsible for the condition of a product after any such testing and reserves the right to mark any product that it deems has been altered.

If Rawlings deems that the product is ineligible for warranty coverage, the product may be returned to you as-is with an explanation of the claim denial. Notwithstanding, if a product has been deemed to be doctored or altered and/or a receipt has been deemed as faked or doctored, Rawlings may opt to return your item to you only at your expense or may otherwise opt to destroy it.

Limitation of Liability; Disputes

Rawlings reserves the right to refuse coverage under this Limited Warranty to any person who, in Rawlings sole discretion, abuses its products or warranty policy. All decisions regarding coverage under this Limited Warranty are final.

No statement by a Rawlings employee or agent directly or indirectly admitting liability under this Limited Warranty shall be binding unless it is made (1) in writing; and (2) by a representative of Rawlings authorized to do so. Rawlings does not represent or warrant that the information posted at Rawlings stores is accurate, complete, or current.

Limited Liability

CONSEQUENTIAL AND INCIDENTAL DAMAGES AND EQUITABLE RELIEF ARE NOT RECOVERABLE UNDER THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY FOR THIS PRODUCT AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT THAT ANY IMPLIED WARRANTIES ARE PRESENT, THEY ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD NOTED HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Dispute Resolution and Arbitration; Class Action Waiver

In the interest of resolving disputes between you and Rawlings in the most expedient and cost-effective manner, you and Rawlings agree that any and all disputes arising in connection with your product will be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes, but is not limited to, all claims arising out of or relating to any aspect this product, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when the claims arise. Except as may be required by law, neither you nor Rawlings nor an arbitrator may disclose the existence, content, or results of any arbitration under this Limited Warranty without the prior written consent of you and Rawlings. YOU UNDERSTAND AND AGREE THAT, BY PURCHASING AND USING YOUR PRODUCT, YOU AND RAWLINGS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Warrantor Information

The warrantor of this Limited Warranty shall be Rawlings Sporting Goods Company, Inc. with an address at 111 Westport Plaza Drive, Suite 1100, Saint Louis, Missouri 63146.